If the steps above do not work, in my opinion please try to contact Dell support disable the Nvidia graphics driver in Devices Manager to have a check. Would you please test in a new administrator account?Ĭreate an administrator account in Windows 10, and open the documents in a new account to check if the issue still exists. This file will be automatically generated when reopen Word.ĥ. Go toĬ:\Users\\AppData\Roaming\Microsoft\Templates, then find the Normal.dotm and rename it. Please close all the Office windows and show the hidden files. Rename the Normarl.dotm to create a new template file. You could try the easy fix tool and then follow the steps in the easy fix wizard.Ĥ. Reset user options and registry settings in Word. Type winword /safe in the Run dialog and click OK. Run Word in the safe mode to have a check. Go to File > Options > Advanced > Show document content, check the box of Show background colors and images in Print Layout view, and uncheck the box of Show picture placeholders.Ģ. I would give some steps that I hope they could be helpful.ġ. We will be glad to help you further.Does this issue occur with documents in other formats, such as. If this issue persists, please do get back to us with the results of these methods. I would suggest you to refer the article: “ To restore your files” from the below given link:įor more information, you may also refer these links: If you had already turned ON the File History in your computer, then you may try restoring the deleted, damaged or lost files using File Method 3: Restore your deleted files using File History If the above method did not work and if you have turned ON the File History in the computer, then try the next method. So, you may browse to this location on your computer and check if you are able to find the auto-recover files of the lost documents. “ C:\Users\username\AppData\Roaming\Microsoft\Word” Method 2: Check in the Auto Recover File Location for the Microsoft Word Documentsīy default, the Auto-recover files location for Microsoft Word is: Let’s also check the auto recover file location for the Microsoft Word documents. If you had used Microsoft Word to prepare your documents and since you have mentioned in the issue description that you had set the auto save for every 1 minute, Refer the article: “ Search for files in File Explorer” from this link for more information. So now, you may check for the lost documents The search result will be shown on the same window and it contains all the files in the computer having the file extension which you have entered in the search box. (For example, if the file extension of the lost documents are “.doc”, then typeĮ. Type “ *.(file extension of the document)” in the search box on the top right hand corner of the File Explorer window and then press the “Enter” key on the keyboard. Click on “Computer” from the left pane of the File Explorer.ĭ. Select “File Explorer” option from the menu.Ĭ. Press “Windows Logo” + “X” keys on the keyboard.ī. Method 1: Search for the lost files using the File Explorer Search Box.Ī. In order to fix this issue, I would suggest you to try the following methods and check if that help in recovering the lost documents.
If you had used Microsoft Word for preparing these documents, then what is its version? Was the computer shut down normally when you last used these documents?ĥ. Did you try searching for them using the “Search” option on Charms bar?Ĥ. What were the file types of these documents? Were those Microsoft Word Documents (.doc. In which location in the computer, did you save your documents?Ģ. Please provide the answers to these questions in your reply.ġ. This issue, so that it will help me a lot in recovering the lost data. It would be great if you can provide me with some information regarding We will definitely try our best to help you to recover all your lost documents. That you are going through when you lose your documents which had involved your hard work of long hours. Thank you for choosing Microsoft Community Forums to post your query.Īs per the given issue description, you are unable to find any of your documents which you had saved in your computer previously.
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